Please contact us if you have any product related inquiries. Here is a list of most frequently asked questions:

Q1: Are your products handmade?

A1: Yes! All our products are handmade with love in our pet and smoke free studio in Poznan, Poland.

Q2: Are the fabrics you use safe for newborns?

A2: Yes, all fabrics that we use are Oeko Tex 100 standard certified, hypoallergenic and 100% safe for newborns.

Q3: Can my order be customized?

A3: Yes, we will be glad to make something specially for you, please contact us if you need a different size, backing color etc.

Q4: What is your processing time?

A4: As our products are 100% handmade, it usually take 3-5 working days to complete your order. Please note that shipping time is not included in this time.

Q5: Do you accept returns?

A5: We hope that there won’t be such a need but as obliged by the EU law, we accept returns.

Please contact us if you wish to return anything that you purchased, please note that the shipping cost must be covered by a buyer.